Refund policy
Return & Refund Policy — SELIN
At SELIN, every outfit is crafted with love and made in limited quantities. We want you to love what you wear, so please review our return and refund policy before placing your order.
1. No Returns or Refunds
All orders are made with care, and all sales are final. We do not accept returns or offer refunds for change of mind, personal preferences, or incorrect size selection.
2. Size Exchanges
Exchanges are considered only in cases of genuine sizing issues and are subject to approval by SELIN. Please contact us within 48 hours of receiving your order with your order number and details of the issue.
3. Damaged, Defective or Incorrect Products
If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery with your order number and clear photographs or a video of the issue. Our team will review your request and provide an appropriate resolution in accordance with applicable consumer protection laws.
4. Exchange Conditions
Approved exchanges are subject to product availability. Items must be unused, unwashed, and returned in their original condition with all tags intact.
5. Refund Exceptions
Refunds are not provided for reasons such as a change of mind or incorrect size selection. However, where a refund is required under applicable law or an order cannot be fulfilled by SELIN, the matter will be handled appropriately.
6. Contact Us
For any return, exchange, or refund queries, please contact us through the customer support details provided on our website.
SELIN — Limited by quantity. Made to feel yours.